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Wednesday, August 15, 2007

My Garmin is back!

Three cheers for Garmin support! I got my Edge 305 back today - actually, I got someone else's Edge 305. Either way, it is back and it is working - as far as I can tell.

I sent the device to Garmin support on Wednesday of last week. They received it on Friday and I just got it back this afternoon. So, it was a total of a week counting the time it took me to ship it to them. Not too bad.

However, when I read the report that came with the device, I discovered that they replaced the device I had with a new one (new to me - I believe it is a refurbished one). I really can't tell any difference in them, other than the new one appears to be finding the elevation.

I was able to get the device calibrated, paired with my heart monitor, and synced with my computer with no problem. I did have some problem with getting it paired with my cadence monitor on the bike. Turns out the battery was dead. Once I replaced it, the two paired up right away.

The real test will come when I take it out riding tomorrow evening. I'm thinking about doing the Thursday night Sunshine ride since I won't be able to go out with the boys on Saturday morning. It is the big Cleveland Park to Caesars Head ride that day.

I'll keep you posted, but my initial grade for Garmin support is an A. If they would have shipped me a device and then allowed me to ship the defective one, that would have gotten them an A+.

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